When speaking with SurePeople, a groundbreaking human capital analytics company specializing in emotional, relational, and team intelligence, we explored the topic of empathy. This is a broad topic with a variety of angles. Here I speak briefly about the link between empathy, leadership, and communication. For the message to be heard, the recipient is helped by sensing authentic concern and investment on your part. Empathy forges a part of the bond between speaker and listener that enables connection, understanding, and positive impact, whether in the boardroom, the classroom, or the family room.